POS Technician (Lagos)

About this job

<p><strong>Who We Are</strong></p> <p>Moniepoint is Africa's all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools.

Key details

• In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer.</p> <p class="p1"><strong>What We Do</strong></p> <p class="p1">At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that redefine our industry.
• We have several products that provide essential services for businesses, such as credit, overdrafts, etc.
• We leverage artificial intelligence and data to make our decisions but also have the technology and data-driven best practices used to support our businesses.</p> <p class="p1"><em>Curious about what makes Moniepoint an incredible place to work?  <a href="https://moniepoint.com/blog">Check out posts on how we cultivate a culture of innovation, teamwork, and growth.</a></em></p> <p class="p1"><strong>About the Role</strong></p> <p class="p1">The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices.
• Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.</p> <p class="p1"><strong>Responsibilities</strong></p> <ul class="ul1"> <li class="li1">Work closely within the hardware department to manage the end-to-end repair process.</li> <li class="li1">Provide second level support on hardware related issues. </li> <li class="li1">Manage & Coordinate Terminal Repair Centers across our network</li> <li class="li1">Perform other duties as delegated and assigned by his/her Line Manager</li> </ul> <p class="p1"><strong>Requirements</strong></p> <ul class="ul1"> <li class="li1">Minimum of B.Sc./HND</li> <li class="li1">At least 2 years of experience in a related role.</li> <li class="li1">Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.</li> <li class="li1">Experience with the Agency banking business would be an added advantage.</li> <li class="li1">Good computer skills.
• Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)</li> <li class="li1">Good Relationship skills and emotional intelligence skills</li> <li class="li1">Must be self-driven and be able to take initiative</li> <li class="li1">Good communication and interpersonal skills</li> <li class="li1">Ability to work with limited supervision.</li> <li class="li1">Proficient in English</li> <li class="li1">Resident in Lagos State. </li> </ul> <p class="p1"><strong>What we can offer you</strong></p> <ul class="ul1"> <li class="li1">Culture: We put our people first and prioritize the well-being of every team member.
• We’ve built a company where all opinions carry weight and where all voices are heard.
• We value and respect each other and always look out for one another.
• Above all, we are human.</li> <li class="li1">Learning: We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.</li> <li class="li1">Compensation: You’ll receive an attractive salary, pension, health insurance, an annual bonus, plus other benefits.</li> </ul> <p class="p1"><strong>What to expect in the hiring process</strong></p> <ul class="ul1"> <li class="li1">A preliminary phone call with the recruiter</li> <li class="li1">An interview with the hiring team.</li> <li class="li1">An interview with a member of our executive team. </li> </ul> <p class="p1">Moniepoint Inc. is an equal-opportunity employer.
• We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.</p>