Head of Engineering, Sales & Marketing Tools

About this job

<p><strong>Who we are</strong></p> <p>Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. </p> <p>As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions.

Key details

• Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.</p> <p><strong>About The Role</strong></p> <p>Sales and Marketing Tools owns MonieCRM, the operating system for Moniepoint's 50,000-strong sales network.
• This is not a CRM we bought — it is a workforce operations platform built entirely in-house for a multi-level field sales hierarchy, and it is how those teams run their day to day: the portfolio of businesses they manage, their own teams, their goals and performance, the physical and digital resources they need in the field, and an emerging AI-assisted support layer.
• Sixteen capabilities span onboarding and network management, pipeline and portfolio, performance and goals, compensation, and sales experience and support.</p> <p>A significant part of the domain moves money.
• The platform owns wallets, commission calculation and attribution, cashout and welfare funds for a network that drives the overwhelming majority of company revenue — which makes financial correctness, not just availability, a core engineering requirement of the role.</p> <p>Alongside that, the domain covers partner management, a rewards and retention platform serving tens of millions of users, and our marketing technology stack, including the engineering and customisation of Braze, the platform we use for customer engagement.
• The mandate is modernisation and reliability: re-architecting systems that have grown very quickly and making them dependable at a scale of more than 20 million users.
• This is a platform engineering and legacy modernisation challenge first and foremost, and prior CRM or SalesTech experience is genuinely not required.</p> <p><strong>Who You Are </strong></p> <ul> <li>You have 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.</li> <li>5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer.
• This means years spent writing Java yourself, not years spent overseeing teams who write it.</li> <li>At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, rather than running a single team.</li> <li>You have proven platform engineering experience at scale — building and running complex distributed systems, not feature delivery alone.</li> <li>You have navigated legacy migrations and re-architecture projects at 20M+ user scale.</li> <li>You have strong backend engineering skills in high-throughput, data-intensive distributed systems, and are proficient in Java and Spring Boot.</li> <li>You have managed and developed large engineering teams of 20 or more members.</li> <li>Experience building systems where financial correctness matters — commissions, payouts, wallets, ledgers or equivalent — is a strong advantage.</li> <li>A fintech or payments background is strongly preferred.
• CRM or SalesTech domain experience is nice to have and explicitly not required.</li> <li>Exposure to customer engagement or marketing automation platforms such as Braze is a plus, but not a requirement.</li> </ul> <p><strong>Cultural Alignment</strong></p> <p>As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint.
• We look for evidence of all eight throughout the process, not just in a single conversation.</p> <ul> <li>Customer Obsession: Build deep empathy for users.
• Solve problems intuitively, and fix root causes, not just tickets.</li> <li>Craft: Master the fundamentals.
• Reason from first principles, make trade-offs explicit, and raise the bar on quality.</li> <li>Systemisation: Turn repeating decisions into scalable mechanisms.
• Reduce cognitive load and raise engineering quality.</li> <li>Urgency: Move with disciplined speed.
• Act autonomously within scope, remove friction, and escalate risks early.</li> <li>Ownership: Treat the platform as your own.
• Take initiative across boundaries and follow through without reminders.</li> <li>No Ego: Put the mission first.
• Share credit, welcome debate, and never protect status over team outcomes.</li> <li>Candour: Surface uncomfortable truths and risks early.
• Intelligent failure is welcome; concealment is not.</li> <li>Integrity: Stay truthful and ethically consistent.
• Refuse toxic behavior.
• Performance without integrity is unacceptable.</li> </ul> <p><strong>What Success Looks Like In The Role</strong></p> <ul> <li>Legacy systems modernised and re-architected, with measurable improvement in reliability and performance.</li> <li>Commissions and earnings calculated, attributed and paid accurately and on time, at network scale.</li> <li>A sales and marketing platform that scales with a rapidly growing agent network across multiple markets.</li> <li>Commercial teams able to move faster because the tooling beneath them is dependable.</li> <li>A high-performing engineering team with a strong bench of managers and senior engineers.</li> </ul> <p><strong>Why Join Us</strong></p> <ul> <li>Own the platform behind the commercial engine of one of Africa's largest digital banks — the system 50,000 people rely on to do their jobs and to get paid.</li> <li>A genuine platform modernisation mandate with the autonomy and backing to see it through.</li> <li>Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.</li> </ul> <p><strong>What To Expect In The Hiring Process</strong></p> <ul> <li>60 minute High level System Design round with one of our Engineering Managers.</li> <li>60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.</li> <li>60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.</li> <li>60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).</li> </ul> <p><span style="font-weight: 400;">Moniepoint is an equal opportunity employer.
• We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.</span></p> <p>#LI-Remote</p>