Community Associate: Lagos

About this job

<h4><em><span style="font-weight: 400;">Do you have experience supporting community programmes, events, or engagement initiatives that drive meaningful participation?

Key details

• Are you highly organised and able to manage multiple activities with strong follow-through?
• Are you people-oriented and comfortable engaging learners and alumni, managing community platforms, and creating a welcoming, active environment both online and offline?
• Are you data-driven, able to track engagement, participation, and feedback, and use insights to improve community execution and experience?
• Have you supported partnerships, events, or initiatives that generated value or revenue for a community or organisation?
• Are you proactive, reliable, and excited to help build and sustain one of the most vibrant tech talent communities in Africa?
• If so, this might just be the role for you.</span></em> </h4> <p><strong>About ALX Africa </strong></p> <p><span style="font-weight: 400;">ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future.
• Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes.
• Our mission is to bridge the digital divide, upskill and re-skill talent, and create a generation of innovative leaders. </span><strong>By 2030, we aim to empower 2 million Africans to secure sustainable tech careers. </strong></p> <p><span style="font-weight: 400;">With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors.
• Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry.
• Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity. </span></p> <p><strong>We achieve this by: </strong></p> <ul> <li><span style="font-weight: 400;"> </span><span style="font-weight: 400;">Providing young professionals with access to the most in-demand tech skills that will power the future. </span></li> <li><span style="font-weight: 400;"> </span><span style="font-weight: 400;">Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework. </span></li> <li><span style="font-weight: 400;"> </span><span style="font-weight: 400;">Building a lifelong, impactful community of tech professionals that support them at all stages of their career journey. </span></li> </ul> <p><strong>Our impact thus far:</strong></p> <ul> <li><span style="font-weight: 400;"> </span><strong>347k+ </strong><span style="font-weight: 400;">graduates since 2020 </span></li> <li><span style="font-weight: 400;"> </span><strong>257k </strong><span style="font-weight: 400;">youth in work </span></li> <li><strong>31k </strong><span style="font-weight: 400;">youth starting own ventures </span></li> <li><span style="font-weight: 400;"><strong>60k </strong>youth in jobs created by entrepreneurs</span></li> </ul> <p><span style="font-weight: 400;">Visit our website <strong>www.alxafrica.com </strong>to learn more about our digital revolution. </span></p> <h3><strong>Role Summary </strong></h3> <p><span style="font-weight: 400;">The Community Associate is responsible for executing and supporting the day-to-day operations of ALX Nigeria’s community, ensuring a </span><strong>high-quality, consistent, and engaging experience </strong><span style="font-weight: 400;">for learners and alumni. </span></p> <p><span style="font-weight: 400;">Working closely with the Community Manager, this role focuses on bringing community programmes, events, and engagement initiatives to life.
• The Community Associate plays a critical role in ensuring that community systems operate effectively, members remain actively engaged, and the ALX Lagos hub functions as a vibrant and welcoming space. </span></p> <p><span style="font-weight: 400;">This role sits at the centre of </span><strong>community execution and member experience</strong><span style="font-weight: 400;">, supporting engagement, content capture, and grassroots activation while contributing to broader growth and brand objectives.
• The ideal candidate is highly organised, people-oriented, and proactive, with the ability to manage multiple activities while maintaining strong attention to detail and energy. </span></p> <h3><strong>Specific Responsibilities </strong></h3> <p><span style="font-weight: 400;">In this role, you will: </span></p> <ul> <li><span style="font-weight: 400;"> </span><span style="font-weight: 400;">Execute community programmes, events, and engagement initiatives in line with the Community Development Playbook. </span></li> <li><span style="font-weight: 400;"> </span><span style="font-weight: 400;">Support the day-to-day operations of the </span><strong>ALX Lagos hub</strong><span style="font-weight: 400;">, ensuring the space is active, organised, and welcoming. </span></li> <li><span style="font-weight: 400;"> </span><span style="font-weight: 400;">Coordinate logistics for community events, workshops, and meetups, including scheduling, setup, and participant management. </span></li> <li><span style="font-weight: 400;">Manage community communication channels, including responding to member inquiries, moderating platforms, and supporting engagement. </span></li> <li><span style="font-weight: 400;">Build and maintain strong relationships with learners, alumni, and ambassadors through consistent interaction and follow-up.</span></li> <li><span style="font-weight: 400;">Support the ambassador and referral programme execution by coordinating activities and tracking participation.</span></li> <li><span style="font-weight: 400;">Capture and support </span><strong>user-generated content (UGC) </strong><span style="font-weight: 400;">from community activities, including testimonials, event highlights, and learner stories.</span></li> <li><span style="font-weight: 400;">Tr</span><span style="font-weight: 400;">ack community activity and engagement metrics, including attendance, participation, and feedback. </span></li> <li><span style="font-weight: 400;">Provide regular updates and reports on community activity to support performance tracking. </span></li> <li><span style="font-weight: 400;">Support partnerships and external engagements by coordinating logistics and ensuring smooth execution of joint activities.</span></li> <li><span style="font-weight: 400;">Collaborate with Growth, Content, and Recruitment teams to ensure community initiatives align with broader campaigns and objectives. </span></li> </ul> <p